This era of hyper competition necessitates that people in organizations work in teams and overall as unified entities to achieve excellence in business performance. But working in teams in a multi-cultural context and in an environment consisting of ever rising personal aspirations and complex dynamics of roles, which is prevalent today, requires a high degree of personal effectiveness and inter-personal competencies.
Personal effectiveness entails understanding of business environment, appropriate etiquette to create the right impression, effective communication with co-workers, understanding of self and others’ emotions, and effective management of conflicts. Building of productive and effective inter-personal relationship hinges upon these aspects.
The traditional communication mediums are still prevalent forming the backdrop against which newer communication channels have evolved. People Skills and understanding human dynamics in communication is the focal upon which communication issues are based.
This programme carries a theme which focuses upon understanding the principles, relevance and strategic application of the various mediums of communication for developing personal effectiveness and building strong inter-personal relationships. The fundamentals of each form of communication – verbal and non-verbal, upon both written and oral communication are dealt with. The essentials of business etiquettes, written messages, interpersonal skills and conflict management are handled through the entire program.
Call : 90999 09265